Privacy Policy for Tsaleach Global Pty Ltd T/A Car Rental Plus

Effective Date: 12/05/2025

At Tsaleach Global Pty Ltd T/A Car Rental Plus (“the Company,” “we,” “our,” “us”), protecting your privacy and personal information is a top priority. This Privacy Policy explains what information we collect, how we use and protect it, and your rights regarding your data when you visit our website at www.carrental-plus.com or engage with us offline.

Please read this policy carefully. If you have any questions or need further clarification, you can contact us at bookings@carrental-plus.com or by phone at +27 10 825 5706.

Scope and Applicability

This Privacy Policy applies to all activities conducted by Tsaleach Global Pty Ltd T/A Car Rental Plus, both online via our website and offline in our interactions with clients and partners. It covers personal data you share directly with us and data we gather automatically during your interactions. This policy has been prepared in accordance with the Protection of Personal Information Act (POPIA) of South Africa.

Consent

By accessing or using our services, website, or engaging with us in any manner, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy. Your continued use indicates your consent to our collection, use, and disclosure of your information as described.

Information We Collect

• Personal Identification Information: Name, surname, date of birth, gender.
• Contact Details: Phone number(s), email address, residential or physical address.
• Identification Documents: Copies of ID, passport, driver’s license, or similar government-issued IDs.
• Financial Information: Billing details, bank account or credit card information, transaction history.
• Employment and Business Details: Employment status, company name, position, professional information.
• Location Data: GPS data, IP address, device location.
• Device Information: Browser type, device type, operating system, IP address, technical data.
• Communication Data: Messages, inquiries, feedback, and correspondence sent to us or received.
• Usage Data: Website activity, pages visited, time spent, navigation paths, clickstream data.
• Cookies and Tracking Technologies: Data collected through cookies, web beacons, pixels, and similar technologies to improve user experience and analyze website traffic.

How We Obtain Your Information

• Directly from you: When you fill out forms, make bookings, contact us, subscribe to newsletters, or participate in surveys or promotions.
• Automatically: Through your browsing activity, device information, and cookies when you visit our website.
• From third-party sources: Such as business partners, service providers, or publicly available data sources.

How We Use Your Information

• Identity Verification: Confirming your identity during bookings or account creation.
• Service Delivery: Managing bookings, processing payments, and providing the services you request.
• Communication: Responding to inquiries, sending updates, promotional offers, or important notices.
• Marketing and Promotions: Sending targeted marketing messages, newsletters, and special offers (subject to your preferences and applicable laws).
• Account Management: Maintaining and improving your user account, preferences, and overall experience.
• Legal and Compliance: Ensuring compliance with applicable laws, preventing fraud, and protecting our rights.
• Internal Operations: Staff training, data analysis, service improvement.
• Loyalty and Rewards Programs: Managing memberships, awarding points, verifying transactions, and sharing relevant promotions with trusted partners, in accordance with POPIA and other applicable laws.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us remember your preferences, login details, and browsing behaviour.

• Necessary cookies for website operation.
• Analytical cookies to monitor website usage.
• Marketing cookies for targeted advertising.

You can configure your browser to refuse or delete cookies. For instructions, consult your browser’s privacy or help settings.

Third-Party Advertising and Links

We may display advertisements from third-party partners. These partners may use cookies, web beacons, or similar technologies to collect data about your browsing habits for purposes such as measuring ad effectiveness or personalizing content. Important: We do not control third-party cookies or their privacy practices. Please review their privacy policies directly.

Your Rights Under POPIA

In accordance with the Protection of Personal Information Act (POPIA), you have the following rights regarding your personal data:

• Access: Request copies of your data we hold.
• Rectification: Request correction of inaccurate or incomplete data.
• Erasure: Request deletion of your data, where permissible.
• Restriction: Limit processing of your data under certain conditions.
• Objection: Object to processing based on your circumstances.
• Data Portability: Request transfer of your data to another organization or to yourself.

To exercise these rights, contact us at bookings@carrental-plus.com. We will respond within one month of your request.

Children’s Privacy

We do not knowingly collect personal information from children under 13. If you believe your child has provided us with such data, please contact us immediately so we can remove that information.

Data Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse. Despite these measures, no method of electronic transmission or storage is completely secure. Therefore, we cannot guarantee absolute security.

Data Sharing and Disclosure

We do not sell or rent your personal data. We may share your information with trusted third-party service providers, such as:

• Payment processors.
• Hosting and IT support providers.
• Marketing or loyalty program partners.
• Legal authorities or regulators when required by law.
• Other third parties with your consent or as legally permitted.

All third parties are contractually obliged to protect your information.

International Data Transfers

If your data is transferred outside South Africa, we ensure appropriate safeguards are in place to protect your information in line with POPIA and other applicable regulations.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated “Effective Date.” Continued use of our services after changes indicates your acceptance of the updated policy.

Contact Us

For questions, concerns, or to exercise your data rights, contact:
Email: bookings@carrental-plus.com
Phone: +27 10 825 5706

Disclaimer: This Privacy Policy was last updated on 12/05/2025. Your ongoing engagement with us constitutes acceptance of any amendments.

Thank you for trusting Car Rental Plus. Your privacy and security are our priority.